Tutorial for new clients

1. Your first pass

You can buy a pass without leaving home. Simply use the on-line panel on our website. Of course, if you want to buy a pass in multimedia terminal (kiosk) in any of our clubs. There is no possibility to buy the pass at the reception.

Find the classes you want in our on-line timetable or find something for yourself on the list of classes.

Tip

The on-line timetable shows the classes for the following seven days.

At the multimedia kiosk at any Fitness Platinium club.

Tip

The purchase of the pass is exactly the same as in the on-line panel. You can pay for the pass in the kiosk with a payment card or online payment.

2. First visit

If it’s the first time you visit our club, you should keep a few things in mind. You need to bring a padlock with you to secure your locker. You’ll get a free padlock with the first pass you buy.

Simply approach the reception desk and say that this is your first time at Fitness Platinum. The receptionist will give you a statement to fill in.

Once you choose your classes, the website will take you to the client panel, which will let you sign up for them.

Tip

If you’re unable to come to the classes, do not forget to cancel your reservation – maybe someone else will sign up for the free spot.

When you buy your first pass, you’ll get a padlock free of charge. You can collect the padlock at the club you selected through our website.

Tip

To open the padlock, you need to enter a four-digit code. The receptionist will be happy to help you enter the code discreetly. Remember to take the padlock with you after your workout.

Remember to take

Sports footwear

Tip

We try to keep our clubs clean and comfortable for the clients. You can help us by changing your shoes before each workout.

Towel

Tip

Our equipment is used by many people on a daily basis. Using a tower during exercise helps keep the equipment clean for the next person.

3. Registering for activities

Each of our clubs employs qualified coaches who will give you advice anytime you want. If you need help, it’s always worth asking! The pass gives you access to all classes in our clubs. Remember to sing up for each class beforehand. Signing up is extremely easy, fast, and convenient.

Znajdź interesujące Cię zajęcia w grafiku online lub poszukaj czegoś dla siebie na liście zajęć.

Tip

Aktualny grafik dostępny jest na stronie internetowej na siedem kolejnych dni.

Gdy już wybierzesz zajęcia, nasza strona przeniesie Cię do panelu klienta, gdzie będziesz mógł się na nie zapisać.

Tip

Jeśli nie możesz przyjść na zajęcia, nie zapomnij odwołać swojego zapisu - może ktoś skorzysta ze zwolnionego miejsca?

4. What next?

Already a member of Fitness Platinum? Great! But keep in mind a few important things that will let you discover your SUPERPOWERS.

Remember to extend your pass to maintain the continuity of your pass.

Check our website regularly to keep up-to-date with the news, special offers, and competitions!

If you have any questions, check out the “Help” section.